What data syncs
Brandstack imports the following data from your Amazon account:- Seller Central orders — order details, status, timestamps, and fulfillment channel
- Settlement reports — payout summaries, fees, and net amounts per settlement period
- Returns — return requests, reasons, and refund status
- Amazon Ads spend — campaign spend, impressions, clicks, and cost metrics
- ASIN-level performance — sales velocity, inventory, and performance metrics by ASIN
Setup
1
Open Integrations
In your Brandstack workspace, go to Integrations in the left sidebar, then click Add Source.
2
Select Amazon
Choose Amazon from the list of e-commerce integrations.[Screenshot: Amazon connect screen]
3
Start the SP-API OAuth flow
Click Connect with Amazon to open the Amazon SP-API authorization page. Sign in with your seller account credentials when prompted.
4
Select marketplace(s)
Choose the Amazon marketplaces you want to connect, such as Amazon.com, Amazon.co.uk, or Amazon.in. You can select multiple marketplaces if you sell across regions.
5
Grant read access
Review the data access request and approve the permissions to allow Brandstack to read orders, settlements, returns, and advertising data.
6
Wait for the historical backfill
Brandstack begins importing up to 18 months of historical data. Completion time depends on order volume and marketplace count; most accounts finish within a few hours.
Troubleshooting
Expired refresh token
Expired refresh token
If your Amazon connection stops syncing and shows an auth error, the SP-API refresh token may have expired. Go to Integrations > Amazon > Reconnect to restart the OAuth flow and generate a fresh token.
Missing settlements
Missing settlements
Settlement reports are generated periodically by Amazon, not in real time. If recent settlements are missing, check that the settlement report date range has passed and that your selected marketplace supports settlement reporting. Reconnecting the integration can also trigger a re-fetch.
Marketplace not showing
Marketplace not showing
If a marketplace you sell in does not appear during setup, verify that your Amazon seller account is registered and active in that region. Brandstack lists only marketplaces tied to the seller account you authorized.

